Privacy policy

At Medical Mobility, we are committed to the protection of your privacy. We want to be transparent about the data we collect, with what purpose your personal information is going to be treated, how we gathered it, why we collect it, how we use it, the legitimation for the treatment, and the rights you assist you.

1. Information to the user

Orthopedics ortoespaña S.L, is responsible for the treatment of personal data of the user and informs him that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) relative to the protection of natural persons and organic law 3/2018, of December 5 (LOPDGDD), as regards the treatment of personal data and the free movement of these data, so the following treatment information is provided:

With what purpose do we treat your personal data?

In Medical Mobility we deal with data from people interested for the management and development of communications in relation to our services and products. (Users' contact, queries resolution, etc.), as well as to meet the requested services and develop our activity. Some users of the Web authorize us so that we contact them by telephone for the resolution of consultations, this does not authorize us to make commercial calls or to send you advertising, unless they give us their consent expressly or our client.

What kind of data do we treat?

In addition to the different means of obtaining cited, as well as the different treatment purposes exposed, we inform you that the types of data we can deal with in our information system are:

• Identification data
• Electronic addresses.

How long will we keep your data?

Personal data will be kept while maintaining relationship with you, either as a client, or as another kind of interested; While the deletion or limitation of these is not requested; or while there is any forecast or legal requirement of conservation. In these cases, we will maintain the blocked information, without giving it any use, while it may be necessary for the exercise or defense of claims or may arise some type of legal or contractual liability of its treatment, which must be taken care of and for which its recovery is necessary.

When the data is no longer needed for the purposes by which they were collected they will be deleted by ensuring the confidentiality of these.

What is the legitimation for the treatment of your data?

For the treatment of your personal information we rely on legitimation for several reasons:

The legal basis for the treatment of your personal data is the relationship maintained with you based on the express consent that, where appropriate, has provided us for the Treatments as are the contact form of the website, and any other treatment that necessarily implies the collection of your data Personal, for which a clear affirmative action by the interested party will be essential.

What recipients will your data be communicated?

In some cases, it is necessary to access the information that third parties has provided us to provide the requested service, for example, companies that provide other types of services such as: information technology (storage and processing of information).

These third parties only have access to the personal information necessary to carry out these services. They are required confidentiality and can not use the information of any other way than that which we have requested.

The data of the stakeholders will not be communicated to any third party, except legal obligation in this regard.

What are your rights when you provide and / or treat your data?

As interested, you may at any time ask us for the exercise of any of the following rights that assist you regarding data protection:

• Access your data: You have the right to access your data to know what personal data we are trying to concern you.
• Request the rectification or suppression of your data: In certain circumstances, you have the right to rectify those personal data it deems inaccurate and that you are concerned, and that are the subject of treatment by the entities, as well as the right to request the suppression of your data when, among other reasons, the data will no longer be necessary For the purposes that were collected.
• Request the limitation of the treatment of your data: In some cases you will have the right to request the limitation of the treatment of your data, in which case we inform you that we will only keep the data on which you have requested limitation in the treatment for the exercise or defense of claims.
• To the portability of your data: In certain circumstances, you will be entitled to receive the personal data that is incumbent, and that it has facilitated us, in a structured format of common use and mechanical reading, as well as that they are transmitted by our company to another responsible for treatment.
• Oppose the treatment of your data: In certain circumstances and for reasons related to their particular situation, he will be entitled to oppose the treatment of his data in which case, we would stop treating them except that we should continue to do it for legitimate reasons imperative or for the exercise or defense of possible claims.
• Right to submit a claim before the Control Authority if you have not obtained satisfaction in the exercise of your rights, in this case, before the Spanish Agency for Data Protectionhttp://www.aepd.es

We inform you that you can exercise your rights over your personal data through any of the following routes:

Responsible for the treatment: orthopedia ortoespaña S.L

• Postal Address: Calle Mayor Sanz Noguer, 5 Bajo, 14005 Córdoba (Spain).
• Electronic address:info @medicalmobility.com

Sending Communications or Information

Our policy regarding shipment information through telematic media (email, instant messaging, etc.), is limited to submitting only communications that we consider interest to our clients, in relation to the functions and activity of the company, or that you have consented to receive.

If you prefer not to receive these messages, we will offer you through these the possibility of exercising your right of cancellation and waiver to the receipt of these messages, in accordance with the provisions of Title III, Article 22 of Law 34/2002 Services for the Information Society and Electronic commerce.

Security measures

We use adequate technical and organizational measures, with the aim of protecting your personal information and your privacy, we reviewed these measures continuously.

To protect your personal information we use a combination of both physical and computer security controls in addition to access controls that restrict and manage the way your personal information and personal data are processed and managed. We also make sure that our employees are trained to treat their personal information.

Commercial transactions are performed in a secure server environment under SSL protocol (Secure Socket Layer).

Minor data

If we discover that I unforeseen we have obtained personal information from a minor, we will eliminate such information as soon as possible.

2. Mandatory or optional character of the information provided by the user

Users, by dialing the corresponding boxes and data entry into the fields, of the contact form or presented in download forms, expressly and unambiguously accept that their data is necessary to meet their request, by the provider, being Volunteer the inclusion of data in the remaining fields.

The user guarantees that the data that contributes are true, accurate, complete and are updated, being responsible for any damage or injury, direct or indirect, which could be caused as a consequence of non-compliance with such an obligation.

In the event that the user provides data belonging to a third party, he guarantees that he has informed this third of all aspects contained in this Privacy Policy and obtained his consent to facilitate his data for the purpose of treating it. All this, prior to the provision of data from a third party.

In case the data is not facilitated correctly, it is not guaranteed that the information and services provided are completely adjusted to your needs.